Terms & Conditions — Complete Terms of Use for the kopk Platform

1. General Terms & Applicability

These Terms & Conditions apply to all services, products, and activities on the kopk platform. kopk is an online betting platform offering Sports Betting, live betting, and related services to users in Bangladesh.

By creating an account on kopk, browsing the platform, or using any of our services, you are considered to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using kopk's services.

Kopk reserves the right to amend, update, or remove these Terms & Conditions at any time. Users will be notified via a notice on the website, and any changes will take effect from the date they are published. We recommend reviewing this page regularly.

2. Account Registration & Eligibility

To create an account on kopk, you must meet the following requirements:

• Users must be at least 18 years of age. Account registration by minors is strictly prohibited.
• Accurate and truthful personal information must be provided at the time of registration.
• Each person may only create one account. Multiple accounts per individual are strictly prohibited.
• The mobile number and email address provided at registration must be active and belong to you personally.
• Kopk may request a national ID card or passport at any time for identity verification purposes.

Once registered, you are fully responsible for the security of your account. Keep your password confidential and do not allow anyone else to access your account. If you suspect any unauthorized access, notify the kopk support team immediately.

3. Betting Rules

The following rules must be followed when placing bets on kopk:

• The minimum bet amount is 20 BDT. The maximum limit may vary depending on the event and market.
• Once a bet is confirmed, it cannot be changed or cancelled. Please verify all details before placing your bet.
• Odds in live betting change in real time. The odds displayed at the time of confirmation are final.
• Kopk reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• If a match is abandoned or postponed, the outcome of the bet will be determined in accordance with kopk's rules.
• Attempting to guarantee a profit by placing bets on multiple outcomes of the same event (arbitrage betting) is prohibited.

Kopk monitors all betting activity. If unusual betting patterns are detected, the account in question may be temporarily suspended pending investigation.

4. Deposit & Withdrawal Policy

The following rules apply to all financial transactions on kopk:

• The minimum deposit amount is ৳200 (BDT). Limits may vary depending on the payment method.
• Deposits can be made via bKash, Nagad, and Rocket. Funds are generally credited to your account instantly.
• The minimum withdrawal amount is ৳500 (BDT). Withdrawal requests are typically processed within 3–15 minutes after verification.
• The payment method and mobile number used for withdrawals must match those used at the time of deposit.
• Withdrawals may be temporarily held if identity verification has not been completed.
• The specified wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Withdrawals to third-party accounts are not permitted. Only payment methods registered in your own name may be used.

5. Bonuses & Promotional Offers

The following terms apply to the use of kopk's bonuses and promotional offers:

• Each bonus offer has its own terms, which are clearly stated on the offer page.
• The welcome bonus is available to new users only and is issued once with the first deposit.
• Bonus funds cannot be withdrawn directly. Withdrawals are only permitted after the specified wagering requirements have been met.
• Any attempt to claim bonuses by creating multiple accounts will result in all associated accounts being closed.
• Bonuses must be used before their expiry date. Any expired bonus will be cancelled automatically.
• Kopk reserves the right to modify or discontinue any bonus program at any time.

6. Responsible Betting Policy

Kopk takes responsible betting seriously. We believe betting should be a source of entertainment, not problems. To support this, kopk provides the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Break: Take a break from betting for a set period of time.
• Self-Exclusion: Permanently deactivate your account.
• Reality Check: Receive regular notifications to keep you informed about your betting time and activity.

If you're experiencing betting-related issues, please contact our Responsible Gaming Visit the page. For professional assistance, please contact our support team.

7. Prohibited Activities

The following activities are strictly prohibited on the kopk platform:

• Creating or operating an account using a false identity.
• Operating multiple accounts on behalf of the same individual.
• Exploiting the bonus system through dishonest or fraudulent means.
• Attempting to hack or gain unauthorized access to the platform's software.
• Placing bets using automated bots or scripts.
• Placing bets connected to match fixing or any other illegal activity.
• Placing bets on behalf of minors or helping them create accounts.
• Using the platform for money laundering or illegal fund transfers.

8. Account Suspension & Closure

Kopk may suspend or close a user's account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Providing false information during identity verification.
• When unusual or suspicious betting activity is detected.
• If there is a security risk or suspected fraud.
• At the user's own request.

Users may request account closure at any time. Before the account is closed, you will have the opportunity to withdraw your available balance; however, any bonus balance will be forfeited.

9. Privacy & Data Protection

Kopk makes the protection of users' personal data a top priority. To learn more about how your information is collected, stored, and used, please visit our Privacy Policy Read.

In short, kopk:

• Does not sell your information to third parties.
• All data is secured using SSL encryption.
• Only the information necessary to provide our services is collected.
• Information may be shared in compliance with legal requirements from regulatory authorities.

10. Dispute Resolution & Contact

For any disputes or complaints, please contact our customer support team first. We aim to respond within 48 hours.

Dispute Resolution Process:

• Start by contacting customer support via live chat or email.
• Submit your complaint in writing with full details.
• Kopk will investigate and respond accordingly. The relevant account may be temporarily suspended during the investigation.
• Kopk's decision shall be considered final.

Contact: support@kopk.ws